My package is written delivered, but I never received anything, not even a note

Asked by Kin | 2/21/2020 2:59:21 AM

My package, tracking no. LO802144273CN is written delivered, but I never received anything, not even a note from China post. And no track of where it goes. I was very optimistic about the fast delivery of China EMS, but i hope China EMS can locate my package fast and keep its good reputation.

3 Answer(s)

Daisy 2/22/2020 1:04:26 AM

Hi Kin,

When it's in Germany, it's delivered by DHL Packet. You need to contact DHL Packet to check where they delivered.

Kin 2/27/2020 10:45:56 AM

I have contacted DHL package,
they said they do not have this package in their tracking and never received it!
where did my package go if they never received it?

Daisy 2/27/2020 8:33:11 PM

Hi Kin,

You'd better contact the seller to ask if they filled the right shipping address on the lable.

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