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My package stucked more than 1 months!

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Hello, my package is stucked in Guangzhou International from 2019-07-27,
tracking number is: RP652515612CN
I asked my country customs, they said "we never received this package"
Seller said, " be patient, it should arrive in 40 days" but I think it is abnormal.
Please help

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1 Answer(s)

user
It's stuck in Shenzhen according to the tracking information. You'd better open a dispute to get refund if you couldn't get it before the delivery deadline.

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Hello, my package is stucked in Guangzhou International from 2019-07-27,
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I asked my country customs, they said "we never received this package"
Seller said, " be patient, it should arrive in 40 days" but I think it is abnormal.
Please help

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