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My package supposedly has been in transit for over 30 days

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I would like to know where my package is tracking number AQ214889145CN it says has been surrendered I would like to know who was surrendered to because it has not been delivered to me an can get no answers immediate attention would be appreciated

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1 Answer(s)

user
Hi Sherlia,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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I would like to know where my package is tracking number AQ214889145CN it says has been surrendered I would like to know who was surrendered to because it has not been delivered to me an can get no answers immediate attention would be appreciated

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