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My Package was "delivered by Post office" but its not here?


Hello, can someone help me about my order ? --> LZ588876589CN
According to tracking it was delivered already which is not true. The thing is i received today a package that arrived yesterday in my country. So i think its lost?

2018-07-30 07:42:00
delivered by Post Office, Germany
2018-07-27 08:10:00
handed over to Customs,
2018-07-27 08:10:00
arrived to country of destination , Germany

on other sites it even says :
2018/7/27 8:10 Arrival Import customs FRANKFURT/M
2018/7/27 8:10 Held by customs FRANKFURT/M
2018/7/30 7:36 Departure Import customs FRANKFURT/M
2018/7/30 7:42 Final delivery 710433704

3 Answer(s)

Hi Jason,

Is the package you receive has the same tracking number with LZ588876589CN? If so, there is some problem with the tracking information.

DHL Paket sent the package with the tracking number of LZ588876589CN to you. If you don't get it, you'd better contact DHL Paket to ask.
My packaged says "delivered" but i didnt received anything
You need to contact the carrier in charge of delivering the package to you to ask.

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