Hi Kamil,

The status shows its wait you to pick up there.

They don't accept email. The phone number for the Phoenix branch post office is 0594-2695411
Address: No. 1305 Wenxian West Road, Chengxiang District, Putian City, Fujian Province. (in Chinese: 福建省莆田市城厢区文献西路1305号)
Fax: 2694510

If they are not available, you'd better call China Post service number 11185 and ask if they could deliver it to you.

BTW, they couldn't speak English if you call.

I am the sender, not the recipient. Can I ask here to deliver it to the hand or do I have to call China post?

You should call them. If you are not in China, call +86 10 11185 then press 8 to get English service. If you could let the recipient make the call, that's much better.

I tried to call, but all I heard was some Chinese informatios (of course I don't understand it) and couldn't connect with anyone talking :( Unfortunatelly recipient don't want to cooperate, he told me he needs to get it to the hand. Now there is a new notification in shipping status. Does it mean, it will return to me?

Yes, it will return to you.

2017-06-21 08:57
Exchange Bureau in Fuzhou, have been exported to each other (internal transit)

2017-06-21 08:56
Exchange Bureau in Fuzhou, return back (reason: unclaimed)

2017-06-21 07:51
Exchange Bureau of Fuzhou, has been exported to open (note: return)