China Post: 86 10 11185 EMS: 86 10 11183

My Packet Stuck at Guangzhou RE038481085CN

|

Track Number : RE038481085CN
My order has been stuck at Guangzhou.
Is it lost or just delayed because of Covid19 ?
what can I do ? Is any post leaving China yet?
Any Info ?
Thanks

2 Answer(s)

user
Hi Romi Nur Ismanto,

There is few flight to Indonesia which makes it delayed. It's still in China now. If you couldn't wait, contact the seller to give you a solution or open a dispute on AliExpress to get refund as soon as possible.

Number: RE038481085CN
Package status: In transit
Country: China -> Indonesia
2020-05-11 00:19, Guangzhou, delivered to air transport
2020-05-11 00:19, Guangzhou, delivered to air transport
2020-05-10 19:25, Dongguan City, leaving the Dongguan International Swap Bureau and Exchange Station, the next stop , Guangzhou International Center
2020-05-09 19:57, Dongguan City, "Dongguan International Swap Bureau and Exchange Station" has been exported directly
2020-05-09 19:57, Dongguan City, "Dongguan International Swap Bureau and Exchange Station" return, note: security return
2020-03-22 05:27, Guangzhou, delivered to air transport
2020-03-22 05:27, Guangzhou, delivered to air transport
2020-03-21 19:26, Guangzhou, arriving at Guangzhou International Center (via transfer)
2020-03-21 11:07, Dongguan City, "Dongguan International Swap Bureau and Exchange Station" has been exported directly
2020-03-20 13:44, Dongguan City, leaving the "package express bulk business department back-office support class", the next stop "Dongguan International"
2020-03-20 11:27, Dongguan City, "Parcel Express bulk business department back-office support class" has received, agent: dg3
2020-03-18 17:00, Logistics orders created
user
Hi
I am waiting on package LH722101518CN and I usually don’t have don’t have such a delay even during COVID-19. Can you please check it for me?
Thanks

Related Questions

My Packet Stuck at Guangzhou RE038481085CN (2 replies)

Track Number : RE038481085CN
My order has been stuck at Guangzhou.
Is it lost or just delayed because of Covid19 ?
what can I do ? Is any post leaving China yet?
Any Info ?
Thanks

Parcel stuck in customs, Guangzhou and Shanghai (1 reply)

I ordered from china two parcels with the following tracking numbers
1: EV062429801CN which is stuck in Guangzhou, 2025-05-23 03:19
Guangzhou City 51008101, Your packet has passed the EU Customs review and will be sent to the next step for processing.

2: LZ293435025CN which is stuck in Shanghai, 2025-08-15 19:20
Shanghai 20054005, Your packet has been reviewed by the EU Customs and sent to the next step for processing.
I don´t know what the next step are. It seems to be a problem with the destination address which is the following:
Mats Naaf, Sjoviksvagen 2, 64651 Stjarnhov, Sodermanlands lan, Sweden.
Can you help me and tell me what to do in this case? Perhaps China Post can step in and sort this out or as I said, let me know what I can do.
Looking forward to your answer.
Sincerely
Mats Naaf

Why is my packet stuck in customs for so long ? (1 reply)

The packet contains goods being returned to retailer in China.
It arrived in Guangzhou on 25/05/21 status EME and is still there 7 weeks later.
Tracking code RN713955575GB
Can you advise please

Packet stuck (1 reply)

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!