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My Packet Stuck at Guangzhou RE038481085CN

Asked by Romi Nur Ismanto | 5/13/2020 4:42:29 AM

Track Number : RE038481085CN
My order has been stuck at Guangzhou.
Is it lost or just delayed because of Covid19 ?
what can I do ? Is any post leaving China yet?
Any Info ?
Thanks

Track Your Package

2 Answer(s)

Daisy 5/14/2020 7:54:46 AM

Hi Romi Nur Ismanto,

There is few flight to Indonesia which makes it delayed. It's still in China now. If you couldn't wait, contact the seller to give you a solution or open a dispute on AliExpress to get refund as soon as possible.

Number: RE038481085CN
Package status: In transit
Country: China -> Indonesia
2020-05-11 00:19, Guangzhou, delivered to air transport
2020-05-11 00:19, Guangzhou, delivered to air transport
2020-05-10 19:25, Dongguan City, leaving the Dongguan International Swap Bureau and Exchange Station, the next stop , Guangzhou International Center
2020-05-09 19:57, Dongguan City, "Dongguan International Swap Bureau and Exchange Station" has been exported directly
2020-05-09 19:57, Dongguan City, "Dongguan International Swap Bureau and Exchange Station" return, note: security return
2020-03-22 05:27, Guangzhou, delivered to air transport
2020-03-22 05:27, Guangzhou, delivered to air transport
2020-03-21 19:26, Guangzhou, arriving at Guangzhou International Center (via transfer)
2020-03-21 11:07, Dongguan City, "Dongguan International Swap Bureau and Exchange Station" has been exported directly
2020-03-20 13:44, Dongguan City, leaving the "package express bulk business department back-office support class", the next stop "Dongguan International"
2020-03-20 11:27, Dongguan City, "Parcel Express bulk business department back-office support class" has received, agent: dg3
2020-03-18 17:00, Logistics orders created

Jasmina 9/2/2020 3:12:33 PM

Hi
I am waiting on package LH722101518CN and I usually don’t have don’t have such a delay even during COVID-19. Can you please check it for me?
Thanks

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