My parcel has been at same status for way to long

Asked by Alvaro | 4/29/2020 2:03:46 AM

Hello dear team:
I've tracking my parcel No. LO991665991CN an it's been at the same status for quite a long time now, could you please check for me if there is something wrong with it? I would appreciate your help.
Kind regards.

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3 Answer(s)

Daisy 4/29/2020 4:18:09 AM

Hi Alvaro,

It's still stuck in China now. Due to the coronavirus, packages are processed slowly. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

Alvaro 4/29/2020 4:41:49 AM

Hi Daisy;
Alright, I understand, thank you so much for you assistance. Would you know how long is it going to take? (lest say, 'at least 1 more week', or 'less than 4 days'...)
Have a nice day.

Daisy 4/29/2020 10:08:23 PM

Hi Alvaro,

Not sure. You need to wait to see. There will be update when it moves again.

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