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My parcel has been in transit for 48 days. Need help

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Hi, I have parcel with tracking number LV454185927CN. It has been stuck in transit since March 19. More specifically since Apr 5 , it has been on airline departure. How much longer do I need to wait before I should start a paypal case? Is it lost? I also noticed that tracking from china post and China EMS post is slightly different. Can you tell me which one is correct as China EMS post noted that it arrived at destination country but then had an airline departure again.

This is from EMS China:
2022-04-05 14:26
In-Transit
Flight Departure
2022-04-02 05:30
Arrival at the Destination
2022-04-01 21:31
Transiting via the transit Airport
05:30
In-Transit
Flight Departure
2022-03-29 16:27
In-Transit
Guangzhou,Handed over to the Carrirer

This is from China post:
Origin - Sync Time: 2022-05-03 10:01:38 (GMT-07:00)
2022-04-05 14:26
Airline departure
2022-04-02 05:30
The plane entered the port
2022-04-01 21:31
Transit station transit
2022-04-01 05:30
Airline departure
2022-03-29 16:27
Guangzhou City, has been handed over to the carrier for transportation

1 Answer(s)

Hi JW,

Airline departure on April 5. It takes about 30-60 days to have update showing it arrives in Canada after that. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Number: LV454185927CN
Package status: In transit
Country: China -> Canada
2022-04-05 14:26 Airline departure
2022-04-02 05:30 The plane entered the port
2022-04-01 21:31 Transit station transit
2022-04-01 05:30 Airline departure
2022-03-29 16:27 Guangzhou City, has been handed over to the carrier for transportation
2022-03-29 05:42 Airlines receive
2022-03-19 08:31 Guangzhou City, Leave 【Guangzhou International Mail Processing Center】, Next stop【Guangzhou International Mail Exchange】 (transit)
2022-03-19 03:07 Guangzhou City, [Guangzhou International Mail Processing Center] has been exported directly sealed
2022-03-18 22:28 Guangzhou, Arrive at 【Guangzhou International Mail Processing Center】 (via transfer)
2022-03-18 20:35 Foshan City, Leave 【Foshan Postal District Center Package Handling Class】,Next Stop【Guangzhou International Mail Processing Center】
2022-03-18 19:40 Foshan City, Arrived at 【Foshan Postal District Center Package Handling Class】
2022-03-18 19:39 Foshan City, Leaving 【International Chancheng Sales Office】,Next Stop【Guangzhou International】
2022-03-18 18:34 Foshan City, [International Chancheng Sales Department] has received and sent

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