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20 days in transit - Parcel Stuck in GUANGZHOU 2020


Hello, could You explain me what's going on with my parcel ? Tracking number: EV923044401CN Is still in China, or left the China? Tracking shows: "Your parcel has left its origin country and is on its way to the UK. Please see our enhanced help if the final destination is not the UK." But is 20 days in transit (!). I understand situation with the virus, but could You tell me how it's possible, that plain flies around 20 days from China to UK, if usuall it takes till 48 hours???
Where is my package?? Please, check it and give me an answer. Left GUANGZHOU or not?

1 Answer(s)

Hi Lusia,

Most of the packages delivered by EMS are delayed. It was delivered to air transport on March 20 and takes about 7-10 days to leave China. You can not know the exact situation when it's in the middle locations. It usually takes about 10-20 days (after it left China) to have upate showing it arrives in UK. You'd better wait for more days to see.

Number: EV923044401CN
Package status: In transit
Country: China -> United Kingdom
2020-03-20 04:12, Guangzhou, delivered to air transport
2020-03-20 03:11, Guangzhou, leaving the Guangzhou International Center, the next stop , Guangzhou International Exchange Station (via transfer)
2020-03-19 22:07, Guangzhou, Guangzhou International Center has been exported directly sealed
2020-03-19 19:55, Guangzhou, arriving at Guangzhou International Center (via transfer)
2020-03-19 18:15, Dongguan City, leaving the "Dongguan Express Processing Center", the next stop , Guangzhou International Center
2020-03-19 15:46, Dongguan City, arriving at The Dongguan Express Processing Center
2020-03-19 15:45, Dongguan City, leaving the "Dongguan City International Express International Business", the next stop " Dongguan Express Processing Center"
2020-03-19 12:57, Dongguan City, Dongguan City International Express International Business has received

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