My Parcel is in China - but not yet delivered...

Asked by Jonathan Franks | 11/25/2019 10:37:39 PM

Hi,
Can you help me find out why my parcels have not yet been delivered? They have come from the UK to Shenzhen:

EK489865582GB and EK480865579GB

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2 Answer(s)

Daisy 11/26/2019 1:09:39 AM

Hi Jonathan Franks,

EK480865579GB is detained by the customs now because the declaration information did not pass the customs audit.

2019-11-25 11:26
Shenzhen, Customs Detained

2019-11-15 08:18
Shenzhen, the declaration information did not pass the customs audit

2019-11-09 15:32
Shenzhen, to be declared to customs by the recipient

2019-11-09 11:31
Shenzhen, sent to import customs

2019-11-08 19:18
Shenzhen, arriving at the Post Shenzhen International Mail Exchange Bureau (via transfer)

2019-11-08 16:15
Guangzhou, leaving Guangzhou International, the next stop , Post Shenzhen International Mail Exchange Bureau (via transfer)

2019-11-08 03:07
Guangzhou, Import Customs Release

2019-11-08 02:22
Guangzhou, sent to import customs

2019-11-05 05:02
Coventry, Leaving the Offshore Export Swap Board

2019-11-05 01:46
Coventry, Arrival seifrom to The Overseas Export Swap Office

EK489865582GB: No information found for it.

Manap 4/2/2020 8:01:43 PM

Dear all,
My EMS parcel stuck with following information: Leave offshore export swap office (not yet arriving at China Post). Can you please check for it? EE087971695KZ

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