Name of who signed for package

Asked by Paul Franklin | 3/25/2020 11:50:12 AM

Please can you tell us who signed for a package that we sent to China on 21st February 2020 and was delivered on 13th March 2020. The tracking number is RS223097025GB
Thank you

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7 Answer(s)

Daisy 3/25/2020 9:22:37 PM

Hi Paul Franklin,

It was delivered to the office of the receipient.

Paul Franklin 3/26/2020 8:28:09 AM

For the attention of Daisy
Thank you for your message above. The item was sent from the United Kingdom as International Tracked and Signed. The United Kingdom Post Office say that when it is delivered it will be signed for by a person on delivery. Please can you tell us the name of the person who signed for it when it was delivered.

Thank you

Daisy 3/26/2020 7:08:53 PM

Hi Paul Franklin,

Sorry, the name for the person who signed for it isn't shown in tracking information. In China, if the recipient is not available at that time, the postman will place it at his office or a collecting point. If the recipient couldn't find it in his office, please contact the postman's phone number 13984213285 to ask.

Paul Franklin 3/27/2020 4:01:33 AM

Thank you for your reply above. Is the number "13984213285" the telephone number of the postman who delivered the item? If it is can we contact him?

Thank you

Daisy 3/27/2020 6:49:33 AM

Hi Paul Franklin,

13984213285 is the postman's phone number. He could only speak Chinese.

Paul Franklin 3/27/2020 7:52:52 AM

Thank you for your message. No one in our office in London speaks Chinese. Is it possible for someone from China Post to contact the postman and get the name of the person who signed for the letter?

Thank you

Daisy 3/28/2020 12:41:25 AM

Hi Paul Franklin,

Could you let the recipient in China make the call?

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