Need proof of delivery for package not received
Asked by Manuel Lopez |
0
For package AT039790517CN. It says that it was delivered on October 9th but I was home all day and didn't receive anything. Nothing in my mailbox either. I need to know where my package was actually delivered because I still haven't received it.
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1 Answer(s)
We could only provide the tracking information. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Order number: AT039790517CN
Package status: successfully received (37 days)
Country: China -> Canada
2023-10-09 12:58 Quebec Longueuil J4G 2P6, has been submitted to【CA Quebec】
2023-10-09 09:28 Quebec Longueuil J4G 2P6, outbound delivery【CA Quebec】
2023-10-07 14:01 Longueuil, the express arrives at the delivery point [CA Quebec Longueuil]
2023-10-05 06:18 Longueuil, the shipment leaves the processing center [CA Quebec Longueuil]
2023-10-02 19:40 Longueuil, destination transfer【Longueuil】
2023-09-30 17:00 Longueuil, express shipment arrives at processing center [CA Quebec Longueuil]
2023-09-28 14:54 Quebec, the shipment leaves the processing center [CA Quebec Quebec]
2023-09-26 12:11 Quebec, destination transfer【Quebec】
2023-09-24 14:31 Quebec, the express shipment arrives at the processing center [CA Quebec Quebec]
2023-09-22 18:52 YTO DISTRIBUTION CENTER, the shipment leaves the processing center [CA Quebec]
2023-09-20 15:56 YTO DISTRIBUTION CENTER, express delivery processing center [CA Quebec]
2023-09-18 16:57 CA, destination country customs clearance completed [CA]
2023-09-16 17:19 YTO International Airport, arriving at【YTO International Airport】
2023-09-14 17:56 International Airport, mainline transfer
2023-09-12 13:02 HK International Airport, depart【HK International Airport】
2023-09-10 20:57 HK International Airport, Carrier Received
2023-09-08 22:57 Hong Kong, export customs clearance completed【Hong Kong】
2023-09-06 16:57 Hong Kong, the shipment leaves the processing center [Hong Kong]
2023-09-04 10:06 Hong Kong, express shipment arrives at processing center [Hong Kong]
2023-09-02 18:38 Dongguan City, the express shipment leaves the processing center [Dongguan City]
2023-09-02 17:42 Dongguan City, Express Shipment Arrival Processing Center [Dongguan City]
2023-09-02 17:34 Dongguan City, the email has left [International Sales Department directly under Dongguan International Company] and is being sent to [Guangshang Center]
2023-09-02 17:32 Dongguan City, the mail has been sorted at [International Sales Department directly under Dongguan International Company] and is ready to be sent out
2023-09-02 16:58 Dongguan City, China Post has received the mail
2023-09-02 16:58 Dongguan City, Customer Handover