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Proof of delivery

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Hi,
My tracking reference AQ015828147CN states it has been delivered but i have not received it. please can you provide proof of delivery.

1 Answer(s)

user
Hi Marie Selby,

We could only provide you with the tracking information. For the proof of the delivery, you need to contact the seller to ask. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AQ015828147CN
Package status: Delivered (21 Days)
Country: China -> United Kingdom
2023-07-05 15:11 Hengoed, MID GLAMORGAN CF82, has been delivered, the express has been dispatched and signed for, has been delivered
2023-07-04 14:49 Hengoed, MID GLAMORGAN CF82, outgoing delivery, delivery has been arranged, international mail transit
2023-07-02 11:08 Hengoed, MID GLAMORGAN CF82, the express mail arrived at the processing center, already on the way of delivery, the international mail transit
2023-07-01 16:20 ARRIVE AT DISTRIBUTION CENTER, the shipment leaves the processing center, the shipment is transferred-transferred to the destination, the shipment is in transit within the country
2023-07-01 16:20 ARRIVE AT DISTRIBUTION CENTER, the express mail leaves the processing center, the shipment is transferred-transferred to the destination, the international mail transportation is transferred
2023-06-30 11:26 ARRIVE AT DISTRIBUTION CENTER, the shipment arrives at the processing center, the shipment is transferred-to the destination, the shipment is in transit in the country
2023-06-30 11:26 ARRIVE AT DISTRIBUTION CENTER, express shipment arrives at the processing center, shipment transfer-transfer to destination, international mail transportation via transfer
2023-06-28 10:05 Customs clearance completed, returned to overseas warehouse, shipment transshipment-transfer to destination, express shipment is in transit in the country
2023-06-28 10:05 Customs clearance completed, pick up overseas warehouse, shipment transfer-transfer to destination, international mail transportation via transfer
2023-06-25 14:17 Dismantling completed, customs clearance in progress, the express is being cleared, and the express arrives at the processing center
2023-06-22 13:17 The flight has arrived, the board is being unpacked, the express arrives at the processing center, the cargo arrives at the port, the express arrives at the processing center
2023-06-22 13:17 The flight has arrived, the board is being unpacked, the express shipment has arrived at the processing center, the cargo has arrived at the port, and the express shipment is being transshipped within the country
2023-06-20 13:27 SHANGHAI, INTERNATIONAL AIRPORT, has left the port, the goods have left the port of departure, and the express is in transit in the country
2023-06-20 13:27 SHANGHAI, INTERNATIONAL AIRPORT, has left the port, the goods have left the port of departure, and the international mail is in transit
2023-06-19 09:05 Shanghai, the cargo has arrived at the port and is waiting to arrange a flight, the destination is transshipped [the cargo has arrived at the port and is waiting to arrange a flight], the shipment is in transit, and the international mail is in transit
2023-06-18 10:31 Shanghai, the cargo leaves the operation center, and the destination is transshipped [the cargo leaves the operation center], the shipment is in transit, and the international mail is in transit
2023-06-16 14:32 Shanghai, the cargo arrives at the operation center, the destination is transshipped [the cargo arrives at the operation center], the shipment is in transit, and the international mail is in transit
2023-06-15 12:23 Quanzhou City, the express mail left the commercial express mail processing center [Quanzhou City], the goods have been sent to the next station, and the international mail transport is in transit
2023-06-14 17:26 Quanzhou City, leave [Jinjiang City International Business Department], next stop [Quanzhou City]
2023-06-14 17:26 Quanzhou City, the mail has been sorted at [Jinjiang International Sales Department] and is ready to be sent to [Quanzhou City]
2023-06-14 15:56 Quanzhou City, 【Jinjiang City International Sales Department】Received and mailed

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The delivery information is not correct as it is not a delivery made to me.
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