If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation about where it was delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Good afternoon, I come to make a complaint of a wrong order I received, I paid for two geox sandals of child and received some oculos ray ban. order number is: RV438874698CN from your order number: 44060101144000 I need you to help me resolve this situation
how do I find out what I ordered? I received a pair of glasses in the mail from this place and I know I didn't order glasses but I order a lot of things on line. not happy. how do I send this back and get my correct order?
Tracking #UU074499623CN - According to your tracking, our order was mailed 5/8/21 and arrived in the US on 5/20/21. Nothing has been recorded beyond 5/20 and we have not received our order. What is the status of our order? How can we get a refund and cancel this order, if it is not received soon? We'd like to get the order, since it was placed in APRIL! Thank you.
If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation about where it was delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.