complain wrong order received

Asked by Karina | 7/30/2020 4:29:26 AM

Good afternoon, I come to make a complaint of a wrong order I received, I paid for two geox sandals of child and received some oculos ray ban.
order number is: RV438874698CN
from your order number: 44060101144000
I need you to help me resolve this situation

Track Your Package

9 Answer(s)

Daisy 7/31/2020 5:41:46 AM

Hi Karina,

Sorry, we could only help you track packages. You need to contact the seller to reflect the problem and get a solution as soon as possible.

dan 8/4/2020 10:38:26 PM

Asked by Leslie Bell Powell | 7/21/2020 9:50:30 PM

i received a parcel with a pillowcase in it, i did not order this item. It came from Han Jie, Zhongtian cheng xun, 36-3-19 Majiabac west road, Beijing 100068. phone- 15321513687

I ordered a range finder from China and was received a tong from the same supplier with the same address as above. They say they will only refund me 30% and required me to send back the goods with my own cost.
I am a Singaporean Chinese and I have a lot of respect for Chinese people but with these scammers around creating a bad image for Chinese people is a shame. You guys should report to the police and get these scammers out from the global market.

Michelle 8/7/2020 2:48:13 PM

Good afternoon, I come to make a big complaint of a wrong order I received, I paid for US 80 for shoes storage box but I only received a plastic roll . What happened??? So I am super angry.
airway bill : LX125778213CN

I need you to help me resolve this situation and get back money.

Ricky 8/7/2020 2:51:01 PM

Good afternoon, I come to make a big complaint of a wrong order I received, I paid for US 80 for shoes storage box but I only received a plastic roll . What happened??? So I am super angry.
airway bill : LX125778213CN
From: TY18
498 Zhang guo shoujin high science and technology park road, Shanghai. 201203 China
Phone: 8613761989693
I need you to help me resolve this situation and get back money.

Daisy 8/9/2020 3:02:44 AM

Hi Ricky,

You need to contact the seller to get a solution or open a dispute to get refund as soon as possible.

Ricky 8/10/2020 3:17:14 PM

To Daisy. How to open a dispute to get refund ? Please advise.

Thanks!

Daisy 8/11/2020 12:06:33 AM

Hi Ricky,

Where did you make the order? Open a case from that platform or ask for a charge back from the credit company or bank.

Ricky 8/13/2020 10:25:08 PM

To Daisy,
I order from Shoes Boxes.ca. I try to email many many time but I didn't received their reply. I think they shipped the order from China. But I find that no any platfrom (only have the email) in their website I can contact them or get any complaint. Please advise I need how to do??
Thanks!

evette Cross 9/16/2020 7:03:46 PM

I got a doll that I didn't know its too small and want my money back please

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