Didn't receive my parcel
Asked by Nicole Favreau |
0
Good morning,
I searched for my package with the tracking number received from the seller, but I never received the package, even though on your site you say the opposite. This isn't the first time this has happened. I would like to know who can I complain to about your service? Either you are in cahoots with the fraudsters, or you do not deliver the packages and say otherwise. I live in a neighborhood where all the neighbors know each other and if the package had been delivered to the wrong address, my neighbor would have reported it to me. Additionally, I work from home. So if it had indeed been delivered here, I would have known about it. Could you give me the name of the carrier who was to make the delivery, once in Canada/Quebec? Thank you for your help!
I searched for my package with the tracking number received from the seller, but I never received the package, even though on your site you say the opposite. This isn't the first time this has happened. I would like to know who can I complain to about your service? Either you are in cahoots with the fraudsters, or you do not deliver the packages and say otherwise. I live in a neighborhood where all the neighbors know each other and if the package had been delivered to the wrong address, my neighbor would have reported it to me. Additionally, I work from home. So if it had indeed been delivered here, I would have known about it. Could you give me the name of the carrier who was to make the delivery, once in Canada/Quebec? Thank you for your help!
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1 Answer(s)
Is the tracking number start with A? If so, you need to contact the seller to check it for you. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply, it may be a scam. We have found many seller uses china post parcel to ship some junk to another address. The shipping is real, but the parcel does not contain the goods you purchased and the parcel address is not even to your address either. You need to call your bank and report fraud asap.