Wrong delivery

Asked by Michael Jehle | 8/20/2020 7:36:54 AM

Dear Sir or Madam,

I received the wrong package from you today. I have not received my shipment with the number LE132367482CN to date, instead I received a goods value that was significantly below my order total today. LE136854352CN. I did not order this.
I expect my order to be picked up and delivered asap.

Track Your Package

3 Answer(s)

Daisy 8/23/2020 12:18:39 AM

Hi Michael Jehle,

LE132367482CN was delivered on August 11. If you don't receive it, contact DHL Paket or the seller to give you a solution as soon as possible.

Number: LE136854352CN
Package status: Delivered (18 Days)
Country: China -> Germany
2020-08-20 11:46, Germany, Germany has been properly voted on.
2020-08-20 10:19, Frankfurt, has completed the customs clearance.
2020-08-20 10:19, Germany, leave the processing center.
2020-08-19 13:18, Frankfurt, overseas import customs remain to be verified.
2020-08-19 13:18, Frankfurt, sent to the overseas import customs.
2020-08-19 13:18, Frankfurt, arrive at the destination processing center.
2020-08-19 09:54, Frankfurt, arriving at the destination.
2020-08-19 09:54, Frankfurt, arrive at the destination processing center.
2020-08-19 06:42, Arrive at your destination airport.
2020-08-19 00:13, Hong Kong, airlines.
2020-08-19 00:13, The airline is on the air.
2020-08-02 19:09, Dongguan City, has been handed over to the airline transport.
2020-08-02 19:09, Dongguan City, has been handed over to the airline transport.
2020-08-02 19:06, Dongguan City, leave the Dongguan International Swap Bureau and Exchange Station, the next stop , Dongguan International Swap Bureau and Exchange Station
2020-08-02 17:20, Dongguan City, "Dongguan International Swap Bureau and Exchange Station" has been exported straight seal.
2020-08-01 20:57, Dongguan City, arrived at the Dongguan International Swap Bureau and Exchange Station
2020-08-01 20:56, Dongguan City, leave the "package express bulk business department back-office support class", the next station "Dongguan International"
2020-08-01 19:32, Dongguan City, "package express bulk business department back-office support class" has been sent

Evette Cross 9/16/2020 7:50:06 PM

can someone ring me or text back to me my number is 0467 848 286 plz I got the wrong doll and I want my money back please

Daisy 9/17/2020 10:18:44 PM

Hi Evette Cross,

You need to contact the seller to give you a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back.

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