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Wrong delivery

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Hallo you have delivered my order to the wrong person and I am a little confused how that’s possible. My order number is UU278701960CN I hope you can deliver it to in the next week or so. Best regards Nicolai Kern nielsen.

1 Answer(s)

Hi Nicolai kern nielsen,

Sorry, if it has been delivered, it couldn't be delivered again. In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact PostNord Danmark to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

Number: UU278701960CN
Package status: Delivered (34 Days)
Country: China -> Denmark
2021-11-12 14:54 Denmark, Aarhus, The shipment item has been delivered to the recipient's mailbox
2021-11-12 14:34 Denmark, Aarhus, The delivery of the shipment item is in progress
2021-11-11 05:55 Denmark, Aarhus, The shipment item is under transportation
2021-11-09 12:36 Internationalt Postcenter, The shipment item is being customs cleared by us
2021-11-09 12:35 Internationalt Postcenter, The shipment item has arrived at the country of destination
2021-10-09 09:00 PostNord, We have received a notification from your shipper that they are preparing an item for you. The tracking information will be updated when the parcel is handed over to PostNord

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