Hi scherrie robertson,

According to the tracking information, ZP02112522701 was delivered on May 20. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: ZP02112522701
Package status: Successfully received (9 days)
Country: China -> United States
2025-05-20 19:35 US, it has been submitted to [US US]
2025-05-19 01:03 US, Express delivery arrival processing center [US US]
2025-05-17 18:37 US, Express delivery departure processing center [US US]
2025-05-16 13:40 US, Customs clearance of the destination country [US]
2025-05-16 11:25 US, Express delivery arrival processing center [US US]
2025-05-15 23:40 US, Arrival
2025-05-15 04:40 HKG, departure
2025-05-14 09:40 HKG, export customs clearance completed [HKG]
2025-05-13 22:35 US, Express delivery arrival processing center [US US]
2025-05-13 13:40 Bengbu, trunk line
2025-05-12 17:46 BB, Express delivery arrives at the processing center [BB]
2025-05-12 17:40 Bengbu City, China Post has collected mail