Never received my order

Asked by Henry | 4/20/2021 3:35:32 PM

My order was sent to the wrong address you guys send it to Newbury Park which is not my address!!! my address is 201 South Inez Avenue Monterey Park California 91754 apartment 14

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 4/25/2021 6:06:46 AM Reply

Hi Henry,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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