No more tracking infos, parcel stuck?

Asked by Erin | 2/10/2020 6:37:08 PM

Hi,
my parcel seems to be stuck since February 1st. More information available?
RP890725563CN
Thanks in advance
Erin

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

I sent the package back to China and it's stuck at the customs. What should I do?

2 Answer(s)

Daisy | 2/10/2020 8:48:45 PM Reply

Hi Erin,

Your package is not normal. It's back to Nanjing where the seller is located on Feb. 1. You need to contact the seller to reflect the problem and give you a solution as soon as possible.

Erin | 2/11/2020 2:11:30 AM Reply

Thanks, Daisy!!

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