My parcel tracking number is RN122414364GB.
This parcel has been stuck at Hangzhou Customs since Wednesday 22nd May 2024 (Today's date is 3rd July).
What is the problem?
When will the parcel be delivered?

My parcel has been in Hangzhou customs for 90 days and I have made an enquire with you sometime ago. The tracking number is http EJ280926533AU. I have received all the help we can get from Australia post, but they have stated that we must get help from China Post as the parcel is stuck here in China. The parcel was sent as an express post so I am very disappointed I have not heard from someone by now! Your assistance would be greatly appreciated as I have also attempted phoning Hangzhou customs many many times and have not been able to speak with anyone as they have not picked up the phone between 2:30-4pm.

Hello,
My parcel with tracking EP460331181NZ has arrived in China but hasn't moved from Hangzhou postal centre since 3 November. Please advise how to contact centre for delivery.