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Asked by Pratik | 12/19/2019 3:44:14 AM

Hi,
"Shenzhen, Import Customs Release" is the last update 15 days ago, RV247240392CN is there any clearance issue ? how long will it take to deliver ?

8 Answer(s)

Daisy 12/19/2019 7:13:57 PM

Hi Pratik,

It's returned back to Shenzhen where the seller is located now. You need to contact the seller to reflect the problem and give you a solution as soon as possible.

Number: RV247240392CN
Package status: In transit
Country: China -> India
2019-12-03 13:32, Shenzhen, Import Customs Release
2019-12-03 09:37, Shenzhen, sent to import customs
2019-12-01 04:04, Shenzhen, arriving at the Post Shenzhen International Mail Exchange Bureau
2019-12-01 01:55, Guangzhou, leaving Guangzhou International, the next stop , Post Shenzhen International Mail Exchange Bureau (via transfer)
2019-11-30 08:23, Guangzhou, Import Customs Release
2019-11-29 16:32, Guangzhou City, "Guangzhou International" return, note: security return
2019-11-27 03:14, Shanghai, leaving the Shanghai International Mail Exchange Station, the next stop , International Mail Processing Center (via transfer)
2019-11-26 14:52, Shanghai, delivered to air transport
2019-11-26 11:21, Shanghai, Shanghai International Mail Exchange Station Returned
2019-11-26 02:20, Pudong, Shanghai Airlines
2019-11-25 15:44, Shanghai, delivered to air transport
2019-11-25 15:38, Shanghai, delivered to air transport
2019-11-24 16:40, Shanghai, arriving at Shanghai International Mail Exchange Station (via transfer)
2019-11-23 16:57, Guangzhou, leaving Guangzhou International, the next stop , Shanghai International Mail Exchange Station (via transfer)
2019-11-22 09:15, Guangzhou, Guangzhou International has been exported directly sealed
2019-11-21 18:32, Guangzhou, arriving at Guangzhou International (via transfer)
2019-11-21 14:56, Shenzhen, leaving the Post Shenzhen International Mail Exchange Bureau, the next stop "Guangzhou International"
2019-11-21 00:46, Shenzhen, leaving the Shenzhen International Bulk Mail Processing Center, the next stop , Shenzhen International
2019-11-21 00:08, Shenzhen, "Shenzhen International Bulk Mail Processing Center" has received, agent: WB land grain

Jane 5/25/2020 2:02:26 AM

Hello! Can you please help with my order of id- RE034151296CN which was placed on 11/3/2020. When i track it seems like it is returned to Suzhou city or is this a normal procedure which I'm not sure. I would be grateful if you could help

Daisy 5/25/2020 2:12:41 AM

Hi Jane,

According to the latest tracking information, it will be returned back. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller, contact the seller to give you a solution as soon as possible.

ELENA 6/10/2020 12:23:37 AM

Hello,
Can you please help me with my package with track number:RE008653462CN?
When i track it it seems to be in Shenzhen, import customs release.
Thank you

OBADA 6/16/2020 7:26:35 PM

No update on tracking since April 6th, "Shenzhen, Import Customs Release"

Tracking number:RE046244755CN

Angelia 7/29/2020 1:59:13 AM

LO929978163CN can u update where my package is please

Roxanne 1/18/2021 9:00:48 PM

Hi my packge tracking number is
RW326786931CN
Its telling me that from 7 december was in
"Shenzhen, Import Customs Release" and still havent heared nothing of it

Warren van der westhuizen 4/9/2021 12:21:36 AM

Tracking number RV538598318CN / S00000189034777 / S00000187648411 No update just
Parcel is still in transit no worries we will delivery it to you as soon as possible.

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