China Post: 86 10 11185 EMS: 86 10 11183

No update after investigating

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I am awaiting the delivery of my package LZ136915365CN for about 2 months now. Please clarify and reach out to me ASAP.

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1 Answer(s)

user
Hi Package delayed,

It was delivered by airline on June 11 and takes about 30-60 days to have update showing it arrives in Switzerland after it was delivered by airline. You'd better wait for more days to get update.

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Hello,
my package is in transit for over a month. I tried to contact CZ post office but the package never been scanned if it ever arrived to Czech and EMS claims it has arrived and it is not their business anymore, so no-one is going to investigate where the package is.
Could you please advise how to file official claim complaint so someone start investigating where the parcel is?
Thank you

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