I ordered an item over 2 weeks ago now from China to the UK - it was dispatched by seller very quickly but has been stuck at your processing department for nearly 2 weeks now (no update on tracking since 2nd March!) please can you advise is my parcel lost?? Or is this normal for it to take so long? I’m concerned it’s just stuck in one place. I expected it to arrive to me within 2 weeks, not for it to still be stuck in China!!!!! Track number: AT330551606CN
Hi, I was wondering if I could have an update on my shipment. It has been 12 weeks since I placed my order. And it has been 3 weeks since I’ve seen an update on the shipment. Tracking number is LY040644627CN. Thanks
My parcel has been at “Guangzhou City, delivered to carrier transport” for over 2 weeks (since 28th November). How long should it take before I get an update on this or is something wrong?