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No update on EMS package after 20 days

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Hi, my EMS package (LZ175372198CN) from Aliexpress has no tracking update since July 1st. The maximum estimated delivery date was yesterday, and it's not even in Canada yet. Should I start a dispute ?

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5 Answer(s)

user
Hi Kevin.P,

It's still stuck in Shenzhen now. Due to the coronavirus, packages are processed slowly. The time for it to move again depends on the processing time of China Post. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

Number: LZ175372198CN
Package status: In transit
Country: China -> Canada
2020-07-01 16:01, Shenzhen, leaving the Shenzhen Swap Bureau, the next stop ,Guangzhou International Center( via transfer)
2020-07-01 04:19, Shenzhen, "Shenzhen Swap Bureau" has been exported straight seal.
2020-06-30 03:17, Shenzhen, arrived at the Shenzhen Exchange Bureau (via transfer)
2020-06-30 02:13, Dongguan City, leave the "Dongguan Express Processing Center" next stop "Shenzhen Swap Bureau"
2020-06-30 02:03, Dongguan City, arrived at the Dongguan Express Processing Center
2020-06-30 02:02, Dongguan City, leave the "Dongguan City Humen Marketing Department", the next stop "Dongguan"
2020-06-30 02:01, Dongguan City, "Dongguan City Humen Marketing Business Department" has received
user
I am having suspicions about an order I made online overseas. I was provided LZ974220017CN on 19 July 2021 but up until now there has been no update. Can you check if this is legit & addressed to NSW Australia? I look forward to your response!
user
It’s been 17days still no update on my package I would appreciate any help
Tracking: EB748804814CN
user
It’s been 17 days still no update on my package I would appreciate any help.
Tracking: EB748804814CN
user
Hi Elvis,

It was received by airline on July 9. It usually takes about 20-60 days to have update showing it arrives in the USA after it was received by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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