No update since April

Asked by Manuel | 5/17/2021 12:24:21 AM

EG506837303KR

My parcel did not move since 29th April. My phone number has changed in case I have to pay customs. Please tell me how to change my phone number or pay customs.

Thank you

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 5/17/2021 10:31:25 PM Reply

Hi Manuel,

You'd better contact the customs to reflect the problem and ask how to pay for it. You can also pay through the authorized tax collection system (http://int.ems.com.cn/mailtax) to pay.

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