no updates about my package in over two months - EB714166018CN

Asked by debora | 5/14/2020 4:32:18 AM

hi, my package EB714166018CN to Italy has been stuck in guanzhou, received by sorting center (GuangDongShengGuangZhouShi 51040034) since March 5, an other tracking says ‘airline departure’ on March 13.
I’ve had no updates in over two months, the seller just tells me ‘it’s in transit’.. could you please tell me something more? where’s my package? is such a delay normal even with the coronavirus issues? will I receive it? is it lost? what I should do?

thank you very luck in advance!

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4 Answer(s)

Daisy 5/14/2020 6:55:37 AM

Hi debora,

It has left China and is still in transit to Italy now. It's delayed due to the coronavirus. I suggest you wait for another 15 days to see if there is any update. If no, contact the seller to give you a solution as soon as possible.

Number: EB714166018CN
Package status: In transit
Country: China -> Italy
2020-03-13 22:26, Airline departure
2020-03-06 01:27, Guangzhou, delivered to air transport
2020-03-05 03:07, Guangzhou, arriving at Guangzhou International Exchange Station
2020-03-05 03:03, Guangzhou, leaving the Guangzhou International Center, the next stop , Guangzhou International Exchange Station
2020-03-04 23:08, Guangzhou, Guangzhou International Center has been exported directly sealed
2020-03-04 20:02, Guangzhou City, leaving the International Express Dongshan Tsing-dong Investment Department, the next stop , Guangzhou International Center
2020-03-04 19:15, Guangzhou City, "International Express Dongshan Touting Department" has received

debora 5/14/2020 9:10:41 AM

thank you very much daisy!
what does is it mean that it’s still in transit to italy? it’s probably here but hasn’t been further scanned yet, right?
I really hope I’ll have an update in the following days! thank you very much again!

Daisy 5/16/2020 8:53:44 PM

Hi debora,

It should be in Italy now and is waiting to be scanned. You'd better wait for more days to see.

Estella21 7/27/2020 11:28:23 AM

Hi, I was wanting to know if anyone knows if and when my package will arrive in the United States. My tracking number is LY200330546CN. Last update was 5/14/20. Any information would be appreciated. Thanks for your time

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