Not moving

Asked by gagaga | 9/17/2020 4:18:47 AM

Hi,
I sent a small package to China from the U.S. Tracking number: UH026815405US

It is not moving for about two weeks. What happened?

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3 Answer(s)

Daisy 9/17/2020 9:41:08 PM

Hi gagaga,

Is it sent to Hong Kong or a city in mainland China? It's in transit now according to the tracking information. There will be update when it arrives in the next station. I suggest you wait for more days to get update.

gagaga 9/18/2020 3:50:02 AM

No it was sent to Shanghai. So it is in the destination. But not being delivered.

Daisy 9/20/2020 6:04:56 PM

Hi gagaga,

You need to let the receipient in Shanghai call China Post service number 11185 to further check it. There may be problem for the address that makes it stuck.

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