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Order not delivered

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My order of LZ786765775CN shows delivered on the track but has not been delivered yet, please advise
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1 Answer(s)

user
Hi Zahra,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Royal Mail to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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