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Order not received

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I did not receive my package after it said it was "successfully delivered". the package did not make it to my address. My landlord and neighbors did not find it. The post office near me do not have it. Where was my packaged delivered to?

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3 Answer(s)

user
States my order delivered today tracking number AT018129864CN clothing store online Sunton clothing I ordered 3 pullover sleep wear with big pockets in the front contacted my local post office and asked neighbors nothing where is it and who delivered it I didn't even get a email state that it was delivered around 2pm this afternoon
user
Hi TRISH,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
user
Hi Grandmom58,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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