Order not received.
Asked by Carlos Arzola |
0
Order seems to be delivered last Saturday, but it is not correct. It has not been received yet.
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2 Answer(s)
Zaros
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Hello carlos can you send your tracking number to check the status of your package?
Daisy
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Hi Carlos Arzola,
If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.