Order not received

Asked by SGreen | 9/7/2020 9:01:15 AM

My package says it was delivered but we never received it. Tracking #AS411042475CN. Can you tell me what I should do?

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 9/8/2020 12:00:30 AM Reply

Hi SGreen,

It should be delivered to some other place to my experience. You need to contact the seller to reflect the problem and give you a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back.

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