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Order says delivered but it has not

Asked by MOhammad | 4/16/2021 6:33:42 AM

Hi,
I ordered an item and it says delivered but I have not received it.
I contacted ROYAL MAil UK and they told me they had a different address on the parcel.

So you put the wrong address on the parcel and for that reason it says delivered but it went to someone else!

1 Answer(s)

Daisy 4/18/2021 5:20:53 AM

Hi MOhammad,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. The seller should give you a solution if you couldn't get it.

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