Hi Laura Nolan,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM075695947CN
Package status: Successfully signed for (25 days)
Country: China ->Ireland
2023-10-29 14:53 Dublin, Ireland, D12 H6F4, delivered【IE Dublin Dublin D12 H6F4】, delivered
2023-10-29 10:45 Dublin, Dublin, Ireland, D12 H6F4, IE Dublin Dublin D12 H6F4, out of the door
2023-10-28 17:29 Ireland【In/At Mailbox】,In/At Mailbox, Express is in transit within the country
2023-10-27 16:20 Dublin, Ireland, destination transshipment [Dublin], express mail in the domestic transshipment
2023-10-25 15:20 Ireland Express Arrival Processing Center [IE Dublin], the shipment arrives at the processing center
2023-10-23 17:25 The import customs keep it for inspection, the shipment arrives at the processing center
2023-10-21 16:35 Customs clearance is in progress, and the shipment arrives at the processing center
2023-10-19 15:20 Arrive at the Airport of Destination country, Arrive at the Airport of Destination country
2023-10-17 22:15 After the Chinese customs clearance is completed, it will be sent to the transshipment country [in transit], and the express will leave the processing center
2023-10-15 19:29 China mail arrives at the processing center at the place of delivery [customs clearance], and the express arrives at the processing center
2023-10-13 17:25 Leave processing center in China, the shipment is in transit within the country
2023-10-11 15:29 Arrive at processing center in China, and the shipment is in transit within the country
2023-10-09 16:25 China has left the [Shenzhen Processing Center] has been exported and sealed, and the express has left the processing center
2023-10-07 14:29 Shenzhen arrives at [Shenzhen Processing Center], and the express arrives at the processing center
2023-10-06 10:25 Wenzhou leaves [Wenzhou Processing Center], the next stop is [Shenzhen Processing Center], Departed from post office, and the express leaves the processing center
2023-10-05 16:25 Wenzhou arrived to [Wenzhou processing center], Arrived to post office, express arrival processing center
2023-10-04 17:28 Wenzhou, China Post has received mail