Hi, my packages CP439433025CN,CP439433034CN has been stuck at dispatched from office of exchange for 5 week now. Is it sitting under a pile of parcels in another processing location? Or is it on the way?

Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.
2021-09-12 14:50

My tracking has been stuck at:
Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.
2022-01-16 02:33

CHINA, SHENZHEN EMS, Processed Through Facility
2022-01-16 02:33

Do I need to wait a bit longer before contacting the seller?

Daisy my tracking history keeps saying origin post is preparing shipment and its saying proccessed through facility like i need to know exactly where my package is or when will it arrive can anyone please help i dont want to put my tracking number out there because someone can get my adress or change the delivery location.
Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.

2021-05-18 14:36
CHINA, GUANGZHOU EMS, Processed Through Facility

2021-05-17 05:46
Origin Post is Preparing Shipment

2021-05-17 05:46
CHINA, GUANGZHOU EMS, Processed Through Facility

2021-05-15 06:10
Origin Post is Preparing Shipment

2021-05-15 06:10
CHINA, GUANGZHOU EMS, Processed Through Facility

2021-05-13 00:11
CHINA, GUANGZHOU, Processed Through Facility

2021-05-12 21:10
CHINA, Acceptance