PACKAGE

Asked by MARIA | 4/29/2025 10:44:12 AM

I HAVENT RECEIVED MY PACKAGE IT SAID ITS IN A FACILITY IN MY LOCAION BUT I DONT KNOW EXACTLY WHERE NO NEW TRACKING # ; NO CARRIER NAME NOTHING WHERE ITS THE PACKAGE OR A NEED MY REFUND NO ONE GIVE A RESPONSE OF IT

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 4/29/2025 11:54:03 PM Reply

Hi MARIA,

You need to contact the seller to reflect the problem. Only the seller could open a case to China Post to check where it is. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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