China Post: 86 10 11185 EMS: 86 10 11183

Package being held for duties and taxes - how to pay

|

Hello, I have gotten this message from Global post: Based on the latest scan, the package is currently being held at customs in the destination country, awaiting payment of duties and taxes before it can be released for final delivery. To expedite the process, I highly recommend reaching out to China Post, as they will be able to guide you on how to settle the duties and taxes required.

For reference, please use the final tracking number: EH030253269NL when coordinating with them.

How do I pay for the duties and taxes? and when can I expect to receive my package?
Kind regards, Julie

You may get the answer from the following articles:

1 Answer(s)

user
Hi Julie Larsen,

It's waiting for the receiver to pay for the tax now. The receiver can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program(微信小程序). Then, click '缴纳税款' to finish payment.

Tracking Number: EH030253269NL
Package Status: In Transit (37 days)
Country: Netherlands -> China
China Post:
2026-03-18 15:06 Beijing 10130036, waiting for users to pay taxes
2026-03-18 13:41 Beijing 10010200, the email has left [Beijing International Exchange Bureau] and is being sent to the next stop.
2026-03-17 04:15 Beijing 10010200, the mail arrived at [Beijing Bureau of International Exchange]
2026-03-17 03:03 Beijing 10000072, the mail has left [Beijing Airmail Terminal Transportation Workshop] and is being sent to the next stop.
2026-03-17 03:03 Beijing 10000072, the mail arrived at [Beijing Airmail Terminal Transportation Workshop]
2026-03-16 21:13 Beijing 10000072, the mail arrived at [Beijing] and is ready to be sent to [Beijing Airmail Terminal Transportation Workshop]
2026-03-16 19:22 Shanghai 20160025, the mail has been flown from [Shanghai] to [Beijing]
2026-03-16 15:30 Shanghai 20160025, the mail has left [Shanghai Honghang Packaging Workshop] and is being sent to the terminal for security inspection
2026-03-16 13:37 Shanghai 20160025, the email arrived at [Shanghai Honghang Packaging Workshop]
2026-03-16 10:14 Shanghai 20120300, the email has left [Shanghai International Exchange Bureau] and is being sent to the next stop.
2026-03-16 10:14 Shanghai 20120300, the email arrived at [Shanghai Bureau of International Exchange]
2026-03-12 17:32 Sent to carrier
2026-03-10 10:02 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2026-03-06 15:07 【Netherlands】Received
PostNL International Mail:
2026-03-18 15:06 The item is being processed by customs
2026-03-18 15:06 Awaiting payment from the recipient
2026-03-18 13:41 The item is at the local sorting centre
2026-03-17 14:43 The item is at customs
2026-03-16 13:37 The item is at the local sorting centre
2026-03-16 10:14 The item is on transport to the local sorting centre
2026-03-16 10:14 The item has arrived at the domestic sorting centre
2026-03-16 06:06 The item has been processed in the country of destination
2026-03-16 06:06 The item has arrived in the country of destination
2026-03-15 14:56 The consignment has arrived in the country of destination
2026-03-12 17:33 The item is on transport to the country of destination
2026-03-10 10:03 The item is at the PostNL sorting center
2026-03-10 10:03 The item is processed at the PostNL sorting center
2026-03-09 17:07 Consignment received at the PostNL Acceptance Centre
2026-03-09 09:46 The shipment is handed over in bulk final acceptance of the item to be confirmed
2026-03-09 07:40 The freight handler collected the shipment at the airport
2026-03-09 05:33 The freight handler received the Notification of Arrival of the shipment
2026-03-06 17:06 The item is ready for shipment
2026-03-06 16:07 The item is ready for transport to the last mile carrier
2026-03-06 15:05 The item is pre-advised to PostNL
2026-03-05 00:13 The shipping label has been created

Related Questions

Parcel being held at customs (1 reply)

Hi please can you help. I’m returning a parcel to China and my parcel is being held at customs because taxes and duties need to be paid. I have offered to pay the taxes and duties to get the parcel to them but don’t know how I can contact and pay online. The recipient isn’t being very helpful. The parcel number is EC111706300BE. Is there a way I can pay the fees online? Thanks

Taxes and duties (0 reply)

Hi!

My return Package to Winwinfulfillment (LY020583795SE) seem to be stuck in ciústoms.
It is a return order for a purchase from China. Therefore taxes and duties should not be necessary. How can we solve this?

item held at customs for inspection (2 replies)

Hi, I have posted a return with royalmail, tracking is RY273729484GB. the item is being assessed by the China customs authority for about 2 weeks now. how long are parcel usually held by customs? if there are problems, as duties to be paid, and the seller doesn't take any action, will the parcel be returned to UK? If the item is sent back to UK, am I supposed to pay VAT and duties to receive it back? thanks

Answer This Question

Thank you!Your answer has been posted successfully!