Hi Giulietta,

It was delivered to air transport on May 13 and is in transit to Italy now. It usually takes about 30-60 days to have update showing it arrives in Italy after it was delivered by airline transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Number: LX110736027CN
Package status: In transit
Country: China -> Italy
2020-05-13 21:12, Beijing, Has Been Delivered by Airline
2020-05-09 15:56, Beijing, leaving the Beijing International Tianyi Processing Center, next stop ,Beijing International Mail Exchange Station
2020-05-09 11:14, Beijing, "Beijing International Tianyu Processing Center" has been exported straight seal
2020-05-08 19:58, Beijing, arriving at the Beijing Xinshun Processing Center
2020-05-08 17:58, Beijing, leave the Sanli River in the Chengmen Area, next stop , Beijing Xinshun Processing Center
2020-05-08 16:56, Beijing, "Sanli River" in the Chengmen area, has received