Package delivered to wrong address

Asked by Michael | 4/17/2023 5:10:50 PM

Tracking shows my parcel was delivered to the wrong address in the USA when my correct address was clearly indicated in the shipping address - Correct address is
192 Pine Ridge Road,
Belwood, Ontario
CANADA N0B 1J0
. Tracking number AQ113532955CN
NO RESPONSE FROM THE SELLER

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1 Answer(s)

Daisy | 4/17/2023 5:51:58 PM Reply

Hi Michael,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. You need to require the seller give you a solution (refund you or send one again to you) if you couldn't get it at last.

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