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Wrong address delivery

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Hi I need your help, my tracking number is RW345301410CN

My package was delivered to the wrong address it seems, what do I do ? I gave the correct address to the seller but the package is in Puerto Rico when it’s supposed to be in Atlanta ga

3 Answer(s)

Hi Jayda,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.
Delivered to wrong address
AQ826929687CN
Hi Miles,

If you don't receive it, you need to contact the seller to give you a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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