Package didnt move from the sorting centre for more than a month

Asked by Luwu | 2/28/2020 7:02:40 PM

Hello, i've ordered a longboard 44 days ago and there havent been any update since it arrived in the processing centre in Beijing for more than a month, is that normal for a large package? is it not possible to get it shipped already somehow or do i just have to keep waiting untill they feel like shipping it?
I've asked on a different website and they said it could take up to 6months for it to arrive which is so stupid
tracking number is CP399613305CN
thanks in advance o/

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2 Answer(s)

Daisy 2/28/2020 7:52:32 PM

Hi Luwu,

It has left China and is en route to Morocco now. It takes about 60-90 days in normal for it to be delivered.

Ali 6/8/2020 1:44:16 PM

Hi i have parcel almost 11kg from norway but unfortunately neitherland send it to china is 31 days stack for no update with tracking # CD73805308NO, Can you please check it to me. Supposed to be the destination is Saudi not China. my address is correct in norway database.

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