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Package hasn’t arrived

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I placed an order on March 11, 2018 with DHgates and my tracking number which is RG794009019CN is through you all but I have not received my package and the tracking hasn’t been updated since the 18th...I would like to know the status of my order please!

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1 Answer(s)

user
Hi shesjustky,

This kind of package usually takes about a month to reach. It's in NY now. USPS has got it and will deliver it to you in the next few days.

Tracking information:
2018-04-12 05:15 ISC NEW YORK NY(USPS), Processed Through Facility, Your item has been processed through our facility in ISC NEW YORK NY(USPS) at 5:15 am on April 12, 2018.
2018-04-12 05:15 Origin Post is Preparing Shipment

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