Package hasn’t arrived

Asked by Tk1889 | 10/21/2020 1:33:07 AM

My tracking number is LY473873138CN
My package has been stuck at departed origin airline for about 14 days now and no update. I messaged the seller and they say transportation from China to the USA is very fast and should only take about 10 days. I know customs doesn’t take too long here and I’m wondering where and when my package will get here because the estimated date is about to pass

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1 Answer(s)

Daisy 10/22/2020 7:50:34 PM

Hi Tk1889,

It's not as fast as before due to the coronavirus. It was delivered by airline on October 6 and usually takes about 20-60 days to have update showing it arrives in the USA after it was delivered by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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