Package hasn't been delivered

Asked by Victoria | 4/15/2025 4:13:52 PM

Package has been saying out for delivery for 4 days. Where is my order?

You may get the answer from the following articles:

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 4/15/2025 9:08:22 PM Reply

Hi Victoria,

If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation about what happends to it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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