Parcel says delivered but it hasnt

Asked by Julie kirkby | 3/17/2021 10:26:44 AM

My tracking number is LZ706675288CN. The tracking says delivered but it hasnt been delivered to me

You may get the answer from the following articles:

Wrong parcel address. How to change it?

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1 Answer(s)

Daisy | 3/18/2021 11:01:58 PM Reply

Hi Julie kirkby,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Royal Mail to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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