Package is not at the post office

Asked by Keith Barnett | 9/27/2022 8:02:02 PM

There was no confirmation sent to me regarding this purchase nor were there any emails sent saying a package was sent or a tracking number issued. I later found out from my credit card company that a package was sent and they provided me with a tracking number. Upon investigating the tracking number I found that the package was sent to the post office on September 17. I checked the post office today and they did not have any package sent to my P.O. Box number 3133. What is China post issued a US PS tracking number so that I can track the package at my post office? I gave them the China post tracking number and they could not use that to find the package.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 9/28/2022 12:23:51 AM Reply

Hi Keith Barnett,

You need to contact the seller to reflect the problem and let the seller open a case for you to China Post to check it for you in time. The seller should refund you if you couldn't receive it at last.

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