China Post: 86 10 11185 EMS: 86 10 11183

Package is stuck

|

Hi, our customers package is stuck in customs and we dont know how to get the package to her?
Can you see any updates on this package:
LM327353591US
Rebecca Wang

Best regards
Catrin Jansson
Gravityfit

1 Answer(s)

user
Hi catrin,

It's waiting for the receiver in China to pay tax now. You can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program(微信小程序). Then, click '缴纳税款' if you are the receiver. If no, you can also help the receiver to pay taxes by clicking '帮他人缴税' to check how much you need to pay the finish payment. They support payment through Alipay, WeChat and bank card.

Number: LM327353591US
Package status: In transit
Country: United States -> China
Destination:
2025-05-15 15:14 Beijing, waiting for users to pay taxes
2025-05-15 13:54 Beijing, emails left [Beijing International Exchange Bureau] and are being sent to the next station
2025-05-14 08:32 Beijing, Import Exchange Bureau retains
2025-05-09 10:42 Leave the Foreign Export Exchange Bureau (has not arrived at China Post yet)
2025-05-09 05:53 Arrival at the overseas export exchange bureau
2025-05-07 12:38 【US】Received
Origin:
2025-05-14 09:22 CHINA, Customs Clearance -> Your item is being processed by customs in CHINA at 9:22 am on May 14, 2025.
2025-05-14 08:32 CHINA, Processed Through Facility
2025-05-12 19:57 BEIJING, CHINA, Departed
2025-05-12 14:59 NEW YORK, UNITED STATES, Departed
2025-05-11 01:56 NEW YORK, UNITED STATES, Departed
2025-05-10 10:51 NEW YORK, UNITED STATES, Arrived
2025-05-09 10:42 JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER, Processed Through USPS Regional Facility
2025-05-09 05:53 JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER, UNITED STATES, Arrived at USPS Regional Facility
2025-05-08 10:25 JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER, Arrived at USPS Regional Facility
2025-05-08 10:18 In Transit to Next Facility
2025-05-08 08:18 In Transit to Next Facility
2025-05-08 07:05 PHILADELPHIA PA DISTRIBUTION CENTER, Departed USPS Regional Facility
2025-05-07 12:38 PHILADELPHIA PA DISTRIBUTION CENTER, Arrived at USPS Regional Facility
2025-05-07 11:23 NEW CASTLE, DE, Accepted at USPS Origin Facility
2025-05-07 00:00 Pre-Shipment, USPS Awaiting Item

Related Questions

Package Stuck (3 replies)

My package was shipped September 10th. It has been stuck on “Origin Post is Preparing Shipment” since September 13th(It’s been stuck for 36 days). And the sender has confirmed that they shipped it out. Can anyone see why it’s stuck? Tracking #CP427580361CN

Package stuck again? (4 replies)

Hi, I wrote to you before as my package LX068562450CN was stuck in Fuzhou processing centre for over three weeks. It has since moved but it now seems to be stuck at air transport and has been for a week. Is the normal or should I contact the company again? Thanks

Why is my package stuck / not update? (0 reply)

My parcel has been stuck at Xingtai City already 8 days, can you check why my package is stuck over there? tracking number 9889678603538

Package stuck? (0 reply)
Package stuck (1 reply)

Answer This Question

Thank you!Your answer has been posted successfully!