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Package marked "return" - still in China


Good evening! I had a question about my parcel AS596358855CN which is on route to the UK (a sewing machine).
The tracking states "return - Nantong City, "three factory business department" has received, the operator: agency administrator".

I'm not sure what that means, if someone could explain? Thank you so much in advance!

1 Answer(s)

Hi Meabh,

It was returned back to the seller and the seller has got it on June 20. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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